Previous incidents

June 2024
No incidents reported
May 2024
No incidents reported
April 2024
Apr 25, 2024
1 incident

Disruption to LeasePilot service

Downtime

Resolved Apr 25 at 02:43pm EDT

Root Cause:
The disruption was traced back to a combination of increased transaction volume and resource constraints in our database infrastructure. These factors led to excessive locking and delays in processing requests.

Resolution:
The PlanetScale support team provisioned new database replicas and increased resource allocation to stabilize the service. We also adjusted our backup schedule to reduce frequency and improve performance.

Future Mitigation:
We will review our database schema a...

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