Previous incidents

October 2024
Oct 14, 2024
1 incident

User Login Failure with 2FA

Degraded

Resolved Oct 14 at 09:20am EDT

Actions Taken

Upon identification of the problem, the following steps were taken:
* Investigation into the root cause of the login failure.
* Immediate restoration of the missing dependency.
* Testing to ensure 2FA functionality was fully restored.

Resolution

The dependency was successfully reinstated, and normal login processes were restored. Affected users were able to login with 2FA once again.

Preventative Measures

To prevent recurrence, additional checks have been put in place du...

1 previous update

September 2024
No incidents reported
August 2024
No incidents reported